Frequently Asked Questions
Everything you need to know about bringing Arabella Design into your home.
What is the typical shipping timeframe for furniture orders?
Most of our handcrafted furniture pieces ship within 5-10 business days. Once dispatched, delivery typically takes an additional 3-7 business days depending on your location. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, Arabella Design ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor items?
We want you to love your space. If you are not satisfied, you can return eligible items within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
Are your products sustainably sourced?
Yes, we prioritize ethics and sustainability. We partner with artisans who use reclaimed woods, natural fibers, and eco-friendly dyes to ensure our products are as kind to the planet as they are beautiful in your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.
How do I care for my Arabella Design textiles?
To maintain the quality of our premium linens and rugs, we recommend professional dry cleaning or spot cleaning with a mild detergent. Specific care instructions are included on the label of every textile product.